Privacy Policy

Last updated: December 22, 2025

At MajelisNote, we take your privacy seriously. This policy explains how we collect, use, and protect your data when using our service.

1. Information We Collect

We collect information you provide directly and usage data:

  • Account: Name, Email, Organization, Phone number.
  • Usage: Service metrics, technical logs, device/browser info, and IP addresses.
  • Media: Audio and video files uploaded for transcription.

2. How We Use Your Information

We use collected data to:

  • Provide and improve services, including AI-driven transcriptions.
  • Secure your account and prevent fraudulent activities.
  • Communicate updates, support, and billing information.
  • Monitor and analyze trends, usage, and activities

3. Third-Party Services

We partner with trusted providers to operate our platform:

  • Supabase: Authentication and secure database.
  • Cloudflare: Infrastructure, secure storage, and AI Gateway.
  • PostHog: Product analytics for service improvement.
  • AI Providers: Specialized models for high-accuracy processing.

4. Data Security & AI

We use encryption at rest and in transit. Media processing occurs on isolated private servers. We do not use your private content to train our AI models without explicit consent.

5. Data Retention & Cookies

We retain your data as long as your account is active. We use cookies to remember your preferences and ensure platform security.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. Contact us for any requests.

    7. Contact Us

    For privacy-related inquiries:

    hello@majelisnote.com

    +62 822-6007-7545